Your China & Yunnan Travel Experts
Ask a Question
For passengers who take the Airport Express in Hong Kong can enjoy free Airport Express shuttle bus service to traveling between Hong Kong and Kowloon Stations and primary hotels, as well as important transport interchanges. This free service is a complimentary add-on service provided by the public traffic system of Hong Kong.
to get access to this service, you should show the show proof of eligibility to the staff in the station before boarding, such as Airport Express train ticket (Single Journey, Same Day Return, Round Trip, Airport Express Travel Pass), Airline ticket / boarding pass, Airport Staff Octopus card, AsiaWorld-Expo entry pass or event ticket. There are all together 7 routes of the shuttle buses. Among them, Hong Kong Island is served by 2 routes, and other 5 routes serve Kowloon. You’d better make sure you take the right route before boarding, or it will waste your time.
This route is ideal for passengers staying in Central and Wan Chai. It starts at Island Shangri-La, a landmark luxury hotel in Admiralty, then proceeds to Conrad Hong Kong—another upscale property adjacent to Pacific Place, a premier shopping and dining complex. From there, it stops at JW Marriott Hotel Hong Kong before heading to Empire Hotel Hong Kong • Wan Chai, conveniently located near the Wan Chai MTR station. The route continues to The Wharney Guang Dong Hotel Hong Kong, Novotel Century Hong Kong, and Renaissance Harbour View Hotel, all within walking distance of Wan Chai’s business district. Its final stop is the Hong Kong Convention and Exhibition Centre (HKCEC), a major venue for international conferences and events, making it perfect for business travelers.
Focused on Causeway Bay and the eastern part of Hong Kong Island, the H2 route begins at Empire Hotel Hong Kong • Causeway Bay, a popular choice for tourists due to its proximity to Victoria Park. Next, it stops at Harbour Grand Hong Kong, offering stunning views of Victoria Harbour, followed by Newton Hotel Hong Kong and City Garden Hotel—both situated in the lively North Point area. The route then moves to Metropark Hotel Causeway Bay Hong Kong, Regal Hongkong Hotel, and Rosedale on the Park, all within easy reach of Causeway Bay’s shopping streets (such as Hennessy Road and Lockhart Road). Its final stops include The Park Lane Hong Kong, The Excelsior, Hong Kong, and Gloucester Luk Kwok Hong Kong, making it a top pick for travelers looking to explore Causeway Bay’s retail and entertainment scene.
Service Area: This Kowloon route is designed for passengers needing to connect to major railway hubs. It starts at Jordan Station (Austin Road), a busy interchange for the Tsuen Wan Line, then proceeds to Hung Hom Station—the terminus for the East Rail Line, which links Hong Kong to Shenzhen and other parts of the New Territories. Along the way, it stops at Harbour Plaza Metropolis (near Hung Hom Station), Whampoa Garden (Tak On Street)—a large residential complex with a popular waterfront mall—and Harbour Grand Kowloon. It also serves Eaton Hotel Hong Kong and Austin Station, providing easy access to the West Rail Line for travel to Tuen Mun or Yuen Long.
Service Area: Covering Tsim Sha Tsui’s prime waterfront area, the K2 route is a favorite among tourists. It starts at Prince Edward, then heads to Gateway—home to Gateway Hotel and the Elements shopping mall connected to Kowloon Station. Next, it stops at Marco Polo Hongkong Hotel, The Kowloon Hotel, and The Peninsula Hong Kong—one of the world’s most iconic luxury hotels. It then serves Sheraton Hong Kong Hotel & Towers and East Tsim Sha Tsui Station (an interchange for the Tsuen Wan Line and East Rail Line), followed by The Langham Hong Kong. Its final stop is The Royal Pacific Hotel & Towers, adjacent to the China Ferry Terminal, which offers cross-harbor ferries to Hong Kong Island.
Service Area: This route focuses on Tsim Sha Tsui’s upscale hotel district. It starts at Holiday Inn Golden Mile Hong Kong, located on Nathan Road—the main shopping artery of Kowloon. Next, it stops at Hyatt Regency Hong Kong, Tsim Sha Tsui, Regal Kowloon Hotel, and Hotel Icon—a contemporary boutique hotel known for its unique design. It then proceeds to Hotel Nikko Hongkong, InterContinental Grand Stanford Hong Kong (offering panoramic harbor views), and ends at Kowloon Shangri-La Hotel, a luxury property near the Hong Kong Cultural Centre. This route is ideal for travelers seeking premium accommodations in Tsim Sha Tsui.
Service Area: Serving the bustling Tsim Sha Tsui East area, the K4 route starts at Park Hotel—a mid-range option popular with families. It then stops at The Mira Hong Kong, a stylish hotel with a vibrant lobby, followed by The Luxe Manor—a boutique property with a European-inspired design. Next, it serves Empire Hotel Kowloon • Tsim Sha Tsui, located near the Tsim Sha Tsui East Promenade, and ends at B P International—a budget-friendly hotel close to the Star Ferry Terminal. This route caters to travelers with diverse budget needs, from mid-range to economy.
Service Area: This route covers the Mong Kok and Yau Ma Tei districts of Kowloon. It starts at The Cityview, a hotel near the Mong Kok East MTR station, then proceeds to Metropark Hotel Kowloon—conveniently located near the Mong Kok Shopping District, famous for its street markets and electronics stores. Its final stop is Royal Plaza Hotel, adjacent to the Mong Kok East Station, which is a major interchange for the East Rail Line. This route is perfect for travelers looking to explore Kowloon’s local culture and shopping scene.
A notable update for 2025 is that the free in-town check-in service at Hong Kong and Kowloon Stations remains temporarily suspended. This service, which previously allowed passengers to check in for their flights, drop off luggage, and receive boarding passes up to 24 hours before departure—all without going to the airport—was initially paused in April 2020 in response to global travel disruptions. While many other airport services have since resumed, the in-town check-in facility has not yet been reinstated as of 2025. MTR officials have stated that the suspension is under regular review, with decisions dependent on factors such as airline demand, passenger traffic volumes, and operational efficiency. For passengers who relied on this convenient service in the past, it’s crucial to adjust travel plans accordingly. Instead of checking in at the city stations, travelers must now complete the check-in process at Hong Kong International Airport (HKIA) terminals. Most airlines offer self-service check-in kiosks at the airport, and many also provide online check-in options via their websites or mobile apps—some even allowing check-in up to 48 hours before departure. Passengers are strongly advised to monitor the MTR official announcements and their airline’s website for the latest updates on the resumption of in-town check-in, as any changes will be communicated well in advance.
In addition to the shuttle bus service, passengers can take advantage of the free porter service, a valuable amenity for those traveling with heavy or multiple pieces of luggage. This service is available at four key stations: Hong Kong International Airport Station, Tsing Yi Station (a major interchange for the Airport Express and Tung Chung Line), Kowloon Station, and Hong Kong Station. Trained porters are on hand to assist with carrying luggage between station entrances, Airport Express platforms, shuttle bus stops, and even taxi stands—eliminating the physical strain of maneuvering bulky bags through crowded stations. The service operates during the standard opening hours of the stations, which are from 05:30 in the morning to 00:30 at night, ensuring coverage for both early-morning and late-night Airport Express trains. To request assistance, passengers can look for staff wearing the official MTR porter uniform (typically featuring a navy blue jacket with the MTR logo) or ask at the station information counter. There is no limit to the number of luggage items that can be assisted, though porters may prioritize passengers with mobility challenges or large families traveling with children and multiple bags.
To stay informed about shuttle bus schedules and any unexpected changes, download the MTR Mobile App (available for iOS and Android). The app provides live arrival times for shuttle buses, route maps with real-time stop locations, and push notifications for service disruptions or delays. It also includes information about Airport Express train times, ticket prices, and station facilities—making it a one-stop tool for all Airport Express-related travel needs.
► More transportation information: Hong Kong Transportation
► More travel information: Hong Kong Travel Guide
► Recommended Hong Kong Tour: 4Days Best Hong Kong Tour (Attraction: Victoria Peak, Aberdeen, Repulse Bay, Hong Kong Disneyland)
English
